To increase efficiency, reduce error rates and to enhance customer experience,

Sanremo Saudi Arabia started a journey of converting any manual process regarding customer and maintenance services to be fully automated.

We received the first online ticket on February 2, 2021.

With more than 300 tickets per month, we can proudly say that Sanremo Saudi Arabia is the first coffee machine supplier that has fully automated customer and maintenance services.

The news was published in Sanremo international magazine at Sigep Rimini 2022 exhibition in Italy for the first time!